Check visitors out from the Visitor Log when they leave, so your log shows who is still in the building. You can check out one visitor at a time or select many and check them all out at once, for example at the end of the day.
You can use the Visitor Log if you have access to Visitor Management. Visitor Management must be enabled for your organization.
Find visitors in the Visitor Log
- Open Visitor Management from the left menu and select the Visitor Log tab.
- Click the date filter (it shows Today by default) and pick a start day and an end day. The log shows every visit in that range.
You can also narrow the list by visitor type, host or location, or search by name. Tactic remembers the tab and filters you chose in the page address, so you can bookmark or share a view. The Pre-registered tab uses the same date range.
Check out one visitor
- In the Visitor Log, find the visitor. Their status reads Checked In.
- Click Check out on their row, then confirm.
You can also click the visitor's row to open their visit details and click Check out there. The status changes to Checked Out.
Check out several visitors at once
- In the Visitor Log, select the checkbox next to each visitor.
- Click Check out and confirm the number of visitors.
Selected visitors who aren't checked in are skipped. If a visitor can't be checked out, Tactic tells you and still checks out the others.
Troubleshooting
You don't see a Check out button. The button only shows for visitors with the status Checked In. Visitors who are expected or already checked out don't have it.
A visit is missing from the log. Check the date range, visitor type, host and location filters. Widen the date range to find it.
Prefer not to check visitors out by hand? Turn on Auto Check-out for a station. See Visitor Management: Create a Visitor Station.
If you're still having trouble, contact support@gettactic.com and include a screenshot of the Visitor Log.