Create a Visitor Station
After creating your Visitor Types, the next step is to set up a Visitor Station.
A Visitor Station is the device (such as an iPad or tablet) that visitors will use to check in when they arrive.
How to create a Visitor Station
Go to your profile photo → Settings → Visitor Manager → Visitor Stations
From there:
- Click Link New Device
Station details
Start by entering basic information for your station:
- Station Name
Example: Main Lobby, Reception, Front Desk - Assigned Building
Select the location where this station will be used - Assigned Floor (optional)
- Assigned Zone (optional)
Click Next to continue
Configuration
This step controls what visitors can do at this station.
Visitor Types
- Turn on Enable specific visitor types if you want to limit which types can check in here
- Select the allowed Visitor Types
If this is left off, all Visitor Types will be available for this Station
Delivery & employee sign-in
- Handle Deliveries
Allows couriers to check in and drop off packages - Employee Check-ins
Allows employees to check in from this station (if enabled for your organization)
Additional settings
- Auto Check-out
Automatically checks visitors out at the end of the day if they haven’t checked out manually - Virtual Receptionist
Allows visitors to video call a receptionist (if enabled)
Click Next to continue
Visual settings (optional)
Customize how the check-in screen looks on the device.
You can:
- Upload a logo and background image
- Set a welcome title, subtitle, and message
- Adjust theme colors
If you don’t customize this, the station will use your location’s default settings
Click Next to continue
Review and create
Review your settings, then click Create Station
Connect your device
After creating the station, you’ll see a code and QR code.
On your iPad or tablet:
- Open the Tactic Station app
- Tap Link Device
- Enter the code or scan the QR code
Once connected, the station will be ready for visitor check-in
What to expect next
Your Visitor Station will now appear in the Visitor Stations list.
- Status will update once the device is connected
- You can edit or manage the station at any time from this page
Next step
Now that your station is set up, the next step is to start inviting visitors:
➡️ Pre-register a Visitor