Learn how Check-In works in Tactic, including when users can check in, available Check-In methods, and how to configure automated cancellation and Remote Check-In settings.
When Can I Check In?
When Remote Check-In is enabled, users can check in to their workspace or meeting room up to 1 hour before the scheduled reservation start time.
For example, if a reservation starts at 10:00 AM, the user can check in starting at 9:00 AM.
Users can check in through Tactic, the mobile app, or Slack integration.
If Remote Check-In is disabled, users can check in using a QR code or Wi-Fi Check-In, if enabled. With Wi-Fi Check-In, users are automatically checked in when they connect to the office network while logged in to the Tactic Desktop App.
Note: Tactic does not create QR codes, but we can provide URLs for the desks and rooms you need so you can create QR codes using your preferred online QR code generator. The account admin can contact support@gettactic.com for more information.
Check-in Automated Cancellation
The Check-in Automated Cancellation setting allows Tactic to automatically cancel a reservation when a user does not check in within the configured period.
When this setting is enabled, the Check-in Automated Cancellation Period determines how long after the reservation start time the user has to check in.
For example:
- Reservation starts at 10:00 AM
- Check-in Automated Cancellation Period is set to 15 minutes
- The user must check in by 10:15 AM
- If they do not check in by that time, the reservation will be automatically cancelled and the workspace or meeting room will become available again.
Important: If Check-in Automated Cancellation is disabled, a reservation will not be automatically cancelled if the user does not check in.
How to Configure Check-In Settings
Check-In settings can be configured separately for Workspaces and Meeting Rooms.
- Navigate to Settings > Facilities.
- Select the building you want to configure.
- Go to the Settings tab.
- Under Workspaces or Meeting Rooms, find the Check-In settings.
Check-in Automated Cancellation
Enable this setting to automatically cancel reservations when users do not check in within the configured Check-in Automated Cancellation Period.
Check-in Automated Cancellation Period
Set the number of minutes after the reservation start time that the user has to check in.
If the configured time passes without a Check-In and Check-in Automated Cancellation is enabled, the reservation will be cancelled.
Enable Remote Check-in
When enabled, users can check in remotely through Tactic, the mobile app, or Slack integration.
When disabled, users can check in using a QR code or through Wi-Fi Check-In, if enabled for their office.
Workspaces vs. Meeting Rooms
The Check-In settings are configured independently for workspaces and meeting rooms. This means you can have different Check-In and automated cancellation rules for each resource type.
For example, you could have:
- Workspaces: Automated cancellation enabled after 15 minutes
- Meeting Rooms: Automated cancellation disabled
This gives admins flexibility to configure Check-In based on how each resource is used.
Check-In Example
A user reserves a desk from 9:00 AM to 5:00 PM.
If Remote Check-In is enabled, the user can check in starting at 8:00 AM.
If Check-in Automated Cancellation is enabled with a 15-minute cancellation period, the user must check in by 9:15 AM. If they don't, the reservation will automatically be cancelled and the desk will become available for another user.