Have you forgotten your password? No problem. We understand that these things can happen. With our simple and secure password reset process, you can regain access to your account in no time. Please follow the instructions below to reset your password.
Step 1: Go to the Login Page
Go to id.gettactic.com/login, enter your work email and click Continue. If your organization signs in with a password, you'll see the password page next.
Note: If your company signs in with Google or single sign-on (SSO), such as Microsoft, you won't see a password page and can't reset your password in Tactic. Reset it with Google or your IT team instead. See Can't Sign In to Tactic.
Step 2: Click on 'Forgot Password?'
On the password page, click the "Forgot Password?" link below the password field.
Step 3: Enter Your Registered Email Address
After clicking on the "Forgot Password?" link, you will be taken to a new page where you can enter the email address associated with your account. Make sure to enter the email address you used to create your account. After entering the email, click the button to send the reset link.
Step 4: Check Your Email
After clicking the button, you will be notified that a password reset email has been sent to your email address. Please go to your email account and look for an email from us. This may take a few minutes to arrive, and remember to check your Spam or Junk folder if you don't see it in your inbox.
Step 5: Click on the Password Reset Link in the Email
Once you receive the password reset email, open it and click on the link provided. This link will take you to a secure page on our website where you can enter a new password.
Step 6: Enter Your New Password
On the password reset page, you will be asked to enter your new password. Make sure your new password is strong and unique to ensure the security of your account. Confirm your password by entering it a second time in the 'Confirm Password' field.
Step 7: Save Your New Password
After entering and confirming your new password, click the button to save it. You will then see a confirmation message indicating that your password has been changed successfully.
Step 8: Log in With Your New Password
You can now return to id.gettactic.com/login and sign in with your email and new password.
And that's it! You have successfully reset your password. If you encounter any issues during this process or need further assistance, please contact support@gettactic.com. We're happy to help.
Please remember to keep your account details, especially your password, confidential and safe to maintain your privacy and security.